Health Guarantee

Our Commitment to Your Puppy’s Health and Well-Being

We guarantee that your new puppy will be of sound health and temperament at the time of sale. Our love and commitment to our puppies extend beyond the point of sale, ensuring that they receive the best care and attention from the moment they arrive at your home.

Pre-Departure Care

Before departure, all of our puppies undergo an extensive head-to-tail wellness exam by a licensed veterinarian. They are also kept up to date with age-appropriate vaccinations, micro-chipped, and de-wormed on a regular schedule while in our care. Your puppy will arrive with a negative fecal exam for common parasites, including coccidia, giardia, hookworms, roundworms, and tapeworms.

Guarantees and Support

We stand behind the health of our puppies with a two-year guarantee against hereditary or congenital disorders that adversely affect their health or lead to unfortunate circumstances. Additionally, we provide a full seven-day guarantee against Distemper, Parvo Virus, and Corona Virus. Should any of these diseases be detected within the first seven days by a licensed veterinarian from the date of purchase, we ask that you notify us promptly.

Post-Arrival Support

Upon arrival, we are committed to supporting you through the early stages of your puppy’s adjustment. We offer a Puppy Perk, providing regular updates with pictures and videos of your new puppy’s growth and development. A formal guarantee and spay/neuter addendum will be sent to you for review and signature before your puppy departs our home.

Ownership Responsibility and Guidelines

To ensure the effectiveness of our guarantee, we ask for your partnership in maintaining your puppy’s health. You must provide a health report from your licensed veterinarian within three business days of arrival and maintain a proper vaccination and de-worming schedule. It is essential to schedule regular health check-ups for your new furry friend at timely intervals.

Additional Considerations and Pet Insurance

We do not cover fees associated with spaying, neutering, or veterinary medical costs, and we do not guarantee breeding abilities, weight, size, conformation, coat color/markings, eye color, or temperament. We also do not cover genetic disorders such as retained testicles, hernias, or cherry eyes. However, we offer 30 days of free pet insurance with Trupanion for every puppy adopted, providing immediate coverage for unexpected injuries and illnesses.

We are dedicated to ensuring the well-being and happiness of our puppies and their new families. If you have any questions or concerns, please do not hesitate to reach out to us.